As a company, protecting your customers’ information is among the most important things you can do. When customers know that their information is safe with you, they will trust you and are more likely to remain loyal to your brand. This means that you need to take a stand against data misuse and adhere to rules like GDPR or CCPA.
The organization of your company’s data protection policy requires a deep understanding of the specific goals you have along with a keen plan of action and constant maintenance over time. It also requires the right tools that can assist you in automating and streamlining the process of establishing access and security policies.
Create an inventory of all the information your organization processes or keeps. This includes a list of all the data’s sources, types, locations, and custodians. It also describes the way in which data is used and shared throughout its lifecycle. This will allow you to identify your data systems and aid in managing. It also allows you to discover weaknesses or gaps in your security measures.
In collaboration with the compliance and legal departments, come up with comprehensive data protection policies. These policies should clearly outline how to handle different kinds of data and the conditions under each type of data that can be accessible.
Limit the amount of data that you store by deleting any data that is not needed anymore. Set strict data retention policy and revisit them regularly to ensure that you only keep the most sensitive information. Also, you should organize regular security awareness training to train employees on the right ways to handle and safeguard customer data. This will decrease the risk of data breaches caused by employees who fail to follow the guidelines of the company.
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